Broadband: Online Computer Support
June 23, 2008 – 12:08 pmYou dont have to look very far to see just how bad computer support can often be for customers. A recent issue of Wired Magazine featured a lengthy discussion of this very problem, and chances are good the publication will return to the topic again, because its a serious issue. Many of us have actually learned to troubleshoot a number of computer issues myself simply because it was easier than getting somebody on the phone.Getting the Computer Support You NeedOne option consumers now have is that of private companies that specialize in giving you online computer support. Instead of, or even in addition to, going to the company that sold you the computer, you would have access to specialists who do nothing else. Naturally such services cost a fee, but they are generally pretty inexpensive.If you are talking about your home computer, whether you need such ...